Refund Policy

Refund Policy

At Honor Case, we are committed to delivering top-notch products and services to our valued customers. While we prioritize providing exceptional quality, we acknowledge that there may be instances where you may not be entirely satisfied with your purchase. If you encounter any concerns, please don't hesitate to reach out to us at, and we'll strive to address your needs promptly.

Refunds (if applicable)

Refunds will be issued to your original payment method within 14 days of us receiving the returned items. If your order included a promotional discount, the refunded amount will reflect the discounted price you paid for the goods. Please ensure any complimentary gifts received with your purchase are also returned.

Late or Missing Refunds (if applicable)

If you haven't received your refund yet, please take the following steps:

  • Check your bank account to confirm if the refund has been credited.
  • Contact your credit card company, as processing delays may occur.
  • Reach out to your bank, considering typical processing times for refund transactions.

If you still haven't received your refund after these steps, please contact our customer service team at


Should you need to initiate a return, please ensure the product is in new condition, identical to when you received it. You'll be responsible for the cost of the return shipping label unless the return is due to product quality issues.


Looking for a different size, color, or product? We recommend returning your item and placing a new order. Our inventory is dynamic, and popular sizes and colors may sell out quickly. Thank you for choosing this efficient method for your exchange needs.

Eligibility for Return

Return and exchange services are available within the United States or for items shipped from EU warehouses. The item must be unused and in its original packaging. Shipping costs for returns or exchanges are the responsibility of the customer, except in cases of quality issues.

Please retain proof of postage and provide a tracking number for all return shipments.